Venue Services

Our friendly Guest Services team is always ready to assist visitors. Located throughout the lobby, they greet attendees, provide directions, answer questions and manage traffic flow. We provide a complimentary number of Guest Services staff for events. 

All Guest Services team members are happy to assist individuals with sensory needs.

As the exclusive in-house cleaning service, our staff takes great pride in maintaining an immaculate facility from top to bottom.

We use eco-friendly cleaning products and our cleaning staff is at the heart of our award-winning recycling program. Specific information about event cleaning can be found in our Regulations.

Exhibitors can conveniently pre-order booth cleaning, or request cleaning on-site at our exhibitor services desk.

We place the highest priority on safety and security during events.

Our experienced in-house security team is responsible for all public areas, facilitating dock entry and directing shuttle and vehicle traffic on the front drive. For leased space, we can provide a list of approved event security providers to assist you.

We have long-term and productive relationships with local unions through a memorandum of understanding. Your Event Manager can provide details.