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Gail Eason Named Convention Services Manager of the Year

Successful Meetings Magazine, in conjunction with Event Service Professionals Association (ESPA) has named our very own Gail Eason, Senior Convention Services Manager, as a 2012 Convention Services Manager (CSM) of the Year. The recognition, given to only three professionals, honors top CSMs in the convention center, visitors bureau and hotel industries. In January, Gail was presented with the award at the ESPA 2013 Annual Conference in Orlando.

Gail was nominated for the accolade by a prior client for the dedication, hard work and talent she brought to their event. As a CSM, she works tirelessly behind the scenes, making sure conventions and meetings go off without a hitch. Gail began working in the events industry in 1998 and has been with our center since 2005. Prior to working in the industry, she was a nurse. The experience and traits she developed in nursing - empathy, diligence, adaptability, critical thinking, attention to detail and tenacity, have helped her succeed as a CSM throughout the years.

"We are delighted that Gail has been recognized as CSM of the Year. Each day Gail strives to help her clients in any way possible. To many, she is not only a colleague, but a friend," said Debbie Dyer,San Diego Convention Center Corporation's convention services director. "This award speaks to her hard work and dedication to her job. We are thrilled she is  being recognized by the industry for her exceptional service-oriented attitude and work ethic."

Gail recently shared four attributes that she believes have made her a successful convention services manager:

  • Regardless of the challenge, my clients know they can count on me to find a solution.
  • Building strong, trusting relationships with my clients gives them confidence in me.
  • I’m never afraid to ask for help when I hit a road bump.
  • ​Share the knowledge! Mentoring can be invaluable for the success students and new employees.

From the entire SDCCC team, congratulations Gail on such a well deserved award!


Posted by Marit, on February 13, 2013
Meeting Planners, News and Developments

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